Chargeback Management Specialist

Job Summary

A company is looking for a Chargeback Specialist - Remote.

Key Responsibilities:

• Manage the full lifecycle of chargeback disputes, including investigation and resolution
• Analyze chargeback data to identify trends and develop strategies for improvement
• Prepare reports on chargeback activity and communicate findings to stakeholders

Required Qualifications:

• Minimum of 2-3 years of experience in chargeback management or a related field
• Proficiency in chargeback management software and Microsoft Excel/Google Sheets
• Knowledge of card network rules and regulations
• Ability to work independently and manage multiple priorities
• Strong organizational skills