Chargeback Specialist

Job Summary

A company is looking for a Chargeback Specialist to join their team.

Key Responsibilities

• Investigate chargeback claims, gather evidence, and analyze data
• Detect and report fraud, assess risk, and recommend improvements
• Produce various statistical reports and prepare KPI reports of chargebacks

Required Qualifications

• Previous experience in Chargeback, Refund, or similar fields is an advantage
• Proficient in relevant computer applications
• Ability to multitask, set priorities, and manage time effectively
• Customer focus and adaptability to different personality types
• Ability to navigate and work with PayPal is a bonus