Chief of Staff

Job Summary

Serving as a high-impact operational and strategic leader, the full-time Chief of Staff will manage the seamless execution of learner experiences, cohort operations, and enterprise initiatives in a remote environment while supporting the Executive Director and ensuring brand consistency.

Key responsibilities

• Oversee all administrative and logistical aspects of Academy cohorts, including communications, scheduling, and materials
• Serve as the primary operational partner to the Executive Director, translating strategy into actionable plans and coordinating cross-functional projects
• Lead brand stewardship efforts, manage award submissions, and support external positioning of the Academy

Required qualifications

• Bachelor's degree in Business, Communications, Hospitality, Education, Organizational Development, Operations, or related field (or equivalent experience)
• 5+ years in program management, operations, executive support, or related area
• Demonstrated experience managing complex, multi-stakeholder programs
• Experience with both onsite and virtual programs or events
• Proven ability to juggle multiple projects and stakeholders independently