Chief of Staff, Care Transformation

Job Summary

A company is looking for a Chief of Staff, Care Transformation & Customer Enablement.

Key Responsibilities

• Manage the operating system for the Care Transformation team, including meeting rhythms and decision logs
• Provide real-time visibility to leadership through dashboards and trackers, ensuring they are informed of account health and team progress
• Act as a liaison between Care Transformation and Marketing, ensuring timely communication and resource availability for customer-facing teams

Required Qualifications

• 5-8 years of experience in operations, enablement, or customer success within a high-growth B2B or healthcare tech environment
• Proven ability to build operational systems from scratch
• Familiarity with health system sales cycles and enterprise post-sale relationships
• Operational literacy, including managing dashboards and budgets independently
• Ability to work effectively in ambiguous situations and anticipate needs proactively