Chief Operating Officer

Job Summary

A company is looking for a Chief Operating Officer (COO).

Key Responsibilities

• Build and optimize scalable operating models across various departments
• Align cross-functional execution with company strategy and performance systems
• Enhance service delivery and customer experience while coaching department heads

Required Qualifications

• At least 10 years of experience scaling operations in high-growth tech or fintech environments
• Proven track record of cross-functional execution at the executive level
• Experience building operating models in remote, async-first organizations
• Ability to design and implement performance and execution frameworks (KPIs, OKRs)
• Leadership style focused on influence, ownership, and problem-solving