Child Support Call Center Agent

Job Summary

A company is looking for a Child Support Call Center Agent.

Key Responsibilities

• Respond to inbound calls regarding child support inquiries and provide accurate information
• Reset personal identification for callers and document customer interactions
• Research and resolve customer inquiries while maintaining call quality and integrity

Required Qualifications and Education

• High School diploma or GED
• 2 years of high-volume call center or customer service experience
• Experience with data entry and database documentation
• Typing speed of at least 30 words per minute
• Own compatible equipment with specified technical requirements