Child Support Call Center Agent

Job Summary

A company is looking for a Child Support Call Center Agent I.

Key Responsibilities

• Respond to inbound calls regarding child support inquiries and provide accurate information
• Research and resolve customer inquiries while documenting calls appropriately
• Assist customers with account issues and reset personal identification as needed

Required Qualifications

• High School diploma or GED
• Two years of high-volume call center or customer service experience
• Experience with computer systems, data entry, and database documentation
• Typing speed of at least 30 words per minute
• Must have personal equipment that meets specified technical requirements