Child Support Call Center Agent

Job Summary

A company is looking for a Remote Child Support Call Center Agent I.

Key Responsibilities

• Handle inbound calls regarding inquiries and concerns related to child support services
• Provide accurate information on child support payments and account histories
• Document customer calls and resolve inquiries while maintaining call quality

Required Qualifications

• High School diploma or GED
• 2 years of high-volume call center or customer service experience
• Experience with data entry and database documentation
• Typing speed of at least 30 words per minute
• Own compatible equipment, including two monitors and a computer meeting specified requirements