Child Support Call Center Agent
Job Summary
To support the New Jersey Department of Human Services, the full-time Child Support Call Center Agent will manage inbound inquiries regarding child support services, ensuring accurate information is provided while working remotely.
Key Responsibilities
- Respond to telephone inquiries and concerns, adhering to approved procedures and guidelines
- Research and resolve customer inquiries related to child support payment histories and account information
- Document customer calls and communicate available services and resources effectively
Required Qualifications
- High School diploma or GED
- Two years of high-volume call center or customer service experience
- Computer system experience with data entry and database documentation
- Typing speed of at least 30 words per minute
- Must have personal equipment that meets specified technical requirements, including dual monitors
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,966 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
