Cisco CUCM Upgrade Consultant
Job Summary
To support a planned upgrade of the organization's Cisco Unified Communications Manager (CUCM) environment from version 14.x to 15.x, the part-time Cisco CUCM Upgrade Consultant will develop project plans, manage lab validations, and coordinate production migrations while working closely with internal teams.
Key responsibilities
- Develop a comprehensive project plan, upgrade strategy, and rollback procedures for the CUCM upgrade
- Create backups of the existing CUCM production cluster and build a lab environment that mirrors production
- Perform the CUCM upgrade in the lab, validate the upgraded environment, and provide post-cutover support
Required qualifications
- 7+ years of experience with Cisco Unified Communications / Collaboration technologies
- Strong hands-on experience with Cisco CUCM administration and upgrades, specifically from CUCM 14.x to 15.x
- Experience with large, multi-node CUCM clusters, including 10+ node environments
- Hands-on experience with Cisco UCS, VMware, and virtualized CUCM deployments
- Strong knowledge of CUCM backup, restore, and disaster recovery processes
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