Cisco Customer Success Manager

Job Summary

A company is looking for a Cisco Customer Success Manager.

Key Responsibilities

• Manage and support a dedicated group of strategic customers, serving as the trusted advisor of their Cisco portfolio
• Drive adoption and consumption of Cisco solutions throughout the defined stages of the lifecycle while successfully optimizing the value received
• Proactively identify and communicate new opportunities around the customer's Cisco portfolio to drive account growth

Required Qualifications

• 2-4 years of relevant Customer Success Management experience
• Cisco Customer Success Manager certified preferred
• Cisco Customer Experience Blackbelt is a plus
• Strong ability to manage change and engage team members
• Proficient in MS Office, including Word, Excel, and PowerPoint