Cisco Customer Success Manager

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Fri, Mar 20, 2026

Job Summary

A company is looking for a Cisco Customer Success Manager (CSM).

Key Responsibilities
  • Manage and support strategic customer relationships regarding Cisco Enterprise Agreements
  • Ensure alignment with account teams and customers to understand purchasing intentions
  • Drive adoption and consumption of Cisco solutions while identifying growth opportunities
Required Qualifications
  • 2-4 years of relevant Customer Success Management experience
  • Cisco Customer Success Manager certification preferred
  • Cisco Customer Experience Blackbelt is a plus
  • Experience with Totango's Customer Success platform is a plus

COMPLETE JOB DESCRIPTION

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