Cisco IQ Customer Engineer

Job Summary

Working remotely, the Cisco IQ Customer Engineer will lead onboarding and integration of Cisco IQ within customer networks, deliver platform demonstrations, and guide customers through the onboarding process while collaborating with internal teams to ensure customer success.

Key responsibilities

• Lead onboarding and integration of Cisco IQ within customer network environments
• Deliver platform demonstrations and enablement sessions to enhance customer understanding
• Collaborate with internal teams to relay customer feedback and resolve integration challenges

Required qualifications

• Legal authorization to work in the United States
• Strong technical background with experience in network onboarding and platform integration
• Prior experience with Cisco IQ or similar AI-powered customer journey platforms is preferred
• Ability to work independently in a remote environment with minimal supervision
• Excellent communication and interpersonal skills