Cisco Renewals Analyst

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Feb 09, 2024
This job expires in: 16 days

Job Summary

A company is looking for a Cisco Renewals Analyst to provide support for Cisco Support & Services Contract renewals, handle account interaction, quoting, order processing, and renewal/contract management services for customers.

Key Responsibilities:
  • Prepare and process quotes for contract renewals using Cisco tools
  • Provide order processing support for support and subscription renewals
  • Manage customer base with support renewals administration, contract consolidation, and other renewal/contract management functions

Required Qualifications:
  • Associate degree/Diploma or equivalent experience
  • 2+ years of related Cisco Renewals experience
  • Experience with renewals quoting and order processes, Cisco tools, and working with Cisco and Distribution partners
  • Knowledge and experience with Cisco support services offerings and contract renewal process
  • High level understanding of Cisco products, software/subscriptions, and support pricing model

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