Claim Intake Technician

Job Summary

Detail-oriented and proactive, the full-time Associate Claim Intake Technician will efficiently manage claims intake, coordinate with departments, and maintain accurate records while working remotely.

Key responsibilities

• Prepare, organize, and index insurance claims forms and correspondence for timely claim file creation
• Enter claim data, process vendor invoices, verify coverage, and resolve discrepancies as needed
• Maintain communication with vendors and claims staff to ensure smooth workflow and timely issue resolution

Required qualifications

• Strong understanding of insurance concepts, policy language, and group claims processes
• Proficiency in Microsoft applications and ability to work independently with minimal supervision
• Ability to adapt to changing environments and prioritize tasks to meet deadlines
• Experience demonstrating critical thinking and maintaining high accuracy in processing correspondence
• Reliable attendance and commitment to fair, accurate claim handling to support policyholder satisfaction