Claims Adjuster II

Job Summary

Processing inbound claims contacts remotely, the full-time Claims Adjuster II will manage communications from dealers, repair facilities, and customers while handling various requests and assisting in claim estimation tasks.

Key responsibilities

• Process claims queue contacts from dealers, repair facilities, and sales agents via email and chat channels
• Handle requests from managers and lead adjusters, and correspond with vendors during the claim adjudication process
• Perform additional duties as assigned, including assisting in claim estimation or cost comparison

Required qualifications

• 1-2 years of experience in a fast-paced automotive, insurance, or claims environment
• Working knowledge of the service contract, insurance, or automotive industry
• Proficiency in a claims or automotive type setting
• High school diploma or equivalent required; automotive training or experience preferred
• Mechanical certifications (ASE) are a plus