Claims Adjuster II

Job Summary

Working remotely, the Claims Resolution Adjuster II will investigate automobile accidents resulting in property damage and bodily injury, assess coverage and damages, and provide exceptional customer service through various communication channels.

Key responsibilities

• Investigate casualty claims by performing detailed reviews and interpreting policies to determine coverage
• Engage in negotiation processes to reach fair injury settlements with all parties involved
• Utilize multiple communication channels to guide customers through the claims process effectively

Required qualifications

• Experience in claims handling or a related field
• Strong understanding of automobile insurance policies and coverage
• Proficiency in using digital communication tools and platforms
• Ability to work independently in a remote environment
• Commitment to providing empathetic and customer-focused service