Claims Analyst

Job Summary

To support cargo claim resolutions, the full-time remote Claims Analyst will investigate claims, manage customer expectations, and determine liability while negotiating settlements with various stakeholders.

Key responsibilities

• Verify and investigate claims to establish legal liability and maintain accurate records
• Assess claim values, negotiate settlements, and ensure compliance with contractual terms
• Manage various assigned projects related to claims processing

Required qualifications

• Associate or Bachelor's degree preferred
• 1-3 years of experience in Claims or Customer Service
• Proficiency in Microsoft Word and Excel
• Strong organizational skills and ability to multi-task