Claims Analyst

Job Summary

Serving as a subject matter expert, the full-time remote Claims Analyst will manage a portfolio of complex cargo claims, driving comprehensive claim management from initiation to resolution while leveraging advanced industry knowledge to optimize operations and mentor junior team members.

Key responsibilities

• Independently manage complex cargo claims, negotiating settlements and analyzing claims trends to present actionable findings to leadership
• Lead high-level external communications and relationships, addressing inquiries and driving resolutions with minimal management assistance
• Comprehensively manage financial aspects of claims portfolios, ensuring accuracy in receivables and payables while utilizing financial insights for strategic decision-making

Required qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, or related field, or 3 years of relevant professional experience
• 5+ years of experience managing claims, preferably in cargo claims within a 3PL environment
• Exceptional organizational skills and attention to detail
• Proficiency in Google Suite with the ability to conduct basic risk analysis and data reporting
• Strong critical thinking, judgment, and decision-making skills