Claims and Recovery Analyst
Job Summary
To support mortgage servicing operations, the full-time remote Claims and Recovery Analyst will manage recoveries on defaulted mortgage loans, review loan files, prepare and audit claims, and resolve discrepancies while ensuring timely submissions.
Key Responsibilities
- Review delinquent, foreclosure, bankruptcy, REO, and loss mitigation loan files for claim eligibility
- Prepare, submit, monitor, and reconcile various types of mortgage claims
- Research and resolve claim denials, discrepancies, and exceptions while maintaining accurate records
Required Qualifications
- High school diploma or equivalent required
- 3+ years of mortgage servicing experience in claims, default servicing, or related fields
- 2+ years of direct experience with mortgage insurance, investor, guarantor, or agency claims
- Knowledge of FHA, VA, USDA, FNMA, FHLMC, and private mortgage insurance claim processes
- Proficiency in Microsoft Excel and experience with mortgage servicing systems preferred
Complete Job Description
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