Claims Assistant

Job Summary

A company is looking for a Claims Assistant to support the claims team in managing claims-related tasks.

Key Responsibilities:

• Support the claims process through report reconciliation, documentation maintenance, and accurate claims handling
• Handle overflow calls and emails, providing customer assistance and sending requested forms
• Assist management with developing new letters/forms, maintaining electronic claim files, and monitoring claim status

Required Qualifications:

• High school diploma or equivalent with 1-2 years of insurance experience
• Ability to navigate multiple systems for claim adjudication support
• Proficient in Microsoft Office Suite, particularly Outlook, Word, and Excel
• Strong data entry skills and ability to manage multiple tasks effectively
• Ability to work flexible hours to meet customer requirements