Claims Assistant

Job Summary

A company is looking for a Claims Assistant to provide support for claims-related inquiries.

Key Responsibilities

• Provide first line support for claims-related inquiries via phone and email
• Research and resolve issues related to claims, ensuring proper escalation when necessary
• Record and track customer interactions in the claims database and manage department mail

Required Qualifications, Training, and Education

• Minimum of a High School diploma or GED; Bachelor's degree preferred
• At least 2 years of general office and customer service experience; 4 years in claims or legal operations preferred
• Experience in customer service and claims or legal support is desired
• Must be authorized to work in the US without sponsorship
• Clear background, drug test, and education check required