Claims Associate

Job Summary

To support a growing team, the full-time Claims Associate in the INVEST Program will engage in a 6-month paid, fully remote immersive learning experience focused on claims management, client service excellence, and professional development through structured training and mentorship.

Key responsibilities:

• Participate in structured learning, including instructor-led sessions and job shadowing to build foundational knowledge in insurance and claims operations
• Gradually take ownership of indemnity claims, applying training to real-world scenarios under supervision
• Engage in professional communication with clients and stakeholders to support empathetic claims handling and strategy development

Required qualifications:

• Bachelor's degree or 4-year degree from an accredited institution preferred
• Proven experience in a relevant field will be considered in lieu of a degree
• Strong familiarity with M365 products, including Outlook, Word, and basic Excel and PowerPoint
• Adaptable to changes in procedures and technology
• Curious and learning-focused mindset