Claims Business Analyst

Job Summary

To support the Claims Department, the full-time Claims Business Analyst will deliver business analysis and system automation initiatives, including AI, while managing project allocation and system maintenance remotely with occasional travel.

Key responsibilities

• Conduct business analysis to identify operational challenges and opportunities for improvement within the Claims Department
• Manage project allocation and coordinate priorities across multiple system-related initiatives
• Lead and support system automation efforts, including AI-driven solutions, to enhance business practices and efficiency

Required qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience
• At least two years of experience in the design, development, and implementation of information systems projects
• Working knowledge of insurance processing systems and workflows
• Experience with AI tools, software, and best practices
• Two to three years of prior insurance experience