Claims Call Center Representative

Job Summary

Seeking confident and outgoing individuals, the full-time remote Claims Call Center Representative will process first notice of loss claims, resolve complex inquiries, and liaise with clients while ensuring adherence to company policies.

Key responsibilities:

• Process clients' first notice of loss claim reports accurately and timely
• Resolve complex claims inquiries and provide effective service to customers
• Provide feedback and recommendations to improve customer care quality

Required qualifications:

• High School Diploma or Equivalent
• At least 6 months of customer service experience
• Data entry experience
• Ability to work in a designated workspace free from distractions
• Stable high-speed internet connection of at least 5 Mbps up and 10 Mbps down