Claims Care Advocate

Job Summary

Providing essential administrative and workflow support, the full-time Claims Care Advocate will manage records, coordinate requests, and respond to customer inquiries while working remotely.

Key responsibilities

• Deliver comprehensive administrative support across various claims operations and serve as a primary point of contact for inquiries
• Manage and process requests for claim-related documentation and maintain accurate claim files for efficient review
• Coordinate logistics for injured workers and claims staff, including scheduling and transportation arrangements

Required qualifications

• High school diploma or equivalent required; Bachelor's degree preferred
• Valid driver's license required
• One or more years of experience in a professional office environment
• Prior exposure to Workers' Compensation or a similar industry is preferred