Claims Care Advocate

Job Summary

Supporting the Claims Department remotely, the Claims Care Advocate will provide essential administrative and workflow assistance, manage records, coordinate requests, and respond to customer inquiries while ensuring efficient claims processes.

Key responsibilities

• Provide comprehensive administrative support across various claims operations and serve as a primary point of contact for inquiries
• Manage and process requests for claim-related documentation and maintain accurate claim files for efficient review
• Coordinate logistics for injured workers and claims staff, including scheduling and transportation arrangements

Required qualifications

• High school diploma or equivalent required; Bachelor's degree preferred
• Valid driver's license required
• One or more years of experience in a professional office environment
• Prior exposure to Workers' Compensation or a similar industry is preferred