Claims Coordinator

Job Summary

Proactive and detail-oriented, the full-time Claims Coordinator will manage provider inquiries, ensure claims accuracy, and support audit processes while working remotely.

Key responsibilities

• Serve as a trusted resource for providers, responding to inquiries with professionalism and accuracy
• Research and investigate claim statuses to deliver clear and concise responses
• Support audit processes by communicating findings and coordinating outreach to obtain audit signoff

Required qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field preferred
• 2+ years of experience in claims processing, healthcare operations, or a related environment
• Proficiency in Microsoft Excel and experience with data tracking or reporting
• Familiarity with healthcare compliance standards, audits, or appeals processes is a plus
• Strong customer service skills with the ability to manage provider interactions professionally