Claims Director, Auto Casualty

Job Summary

Leading the establishment of a new Auto Casualty Claims Team, the remote Claims Director, Auto Casualty will design and implement innovative claims handling processes, optimize operational efficiency, and ensure regulatory compliance while managing a high-performing team.

Key responsibilities

• Design the foundational structure and processes for Auto and Casualty claims
• Manage claim outcomes to meet operational metric targets, including loss dollars and customer experience
• Collaborate with cross-functional teams to evaluate and select vendor partners and optimize claims operations

Required qualifications

• Minimum of 10 years of leadership experience in property & casualty insurance claims
• At least 6 years of experience leading Auto Casualty claims teams with proven operational results
• Expertise in managing Complex Bodily Injury claims and advanced claim handling strategies
• Demonstrated ability to design and lead high-performing claims teams
• Strong strategic planning and budget management skills