Claims Intake Representative

Job Summary

A company is looking for a Claims Intake Representative to provide technical and telephonic customer service support for the claims department.

Key Responsibilities

• Provide telephone service and assistance to customers and claim-related parties
• Enter and maintain required claim information into the company claim system
• Notify appropriate personnel regarding new losses and technical inquiries

Required Qualifications

• High School Diploma or equivalent required; 2-year degree or higher preferred
• Bilingual abilities (Spanish) including translation is a plus
• 2+ years of customer service experience preferred