Claims Intake Supervisor

Job Summary

Leading a team of 12-15 direct reports, the full-time Claims Intake Supervisor will oversee the Claims Intake department remotely, ensuring accurate and timely completion of business needs while fostering a collaborative, performance-driven culture.

Key responsibilities

• Manage daily work plan assignments and monitor work volumes to meet client-specific timeframes
• Act as a subject matter expert, resolving escalated issues and coordinating system upgrades for the team
• Evaluate individual and team performance to identify training needs and ensure compliance with department guidelines

Required qualifications

• High school diploma or equivalent
• 2-4 years of prior job-related experience in a leadership role
• Intermediate knowledge of Microsoft Office products (Word, Excel, and PowerPoint)
• Experience working in a dental or medical environment is preferred
• Ability to organize work appropriately to meet deadlines