Claims Intake Technician

Job Summary

Detail-oriented and independent, the full-time Claims Intake Technician will efficiently manage claims intake, coordinate with departments, and maintain accurate records while working remotely.

Key responsibilities

• Prepare, organize, and index insurance claims forms and correspondence to ensure timely and accurate claim file creation
• Enter claim data, process vendor invoices, verify coverage, and resolve discrepancies while communicating with vendors and claims staff
• Meet productivity standards and quality audits, supporting downstream processes for internal partners

Required qualifications

• Strong attention to detail and high accuracy in processing correspondence
• Ability to work independently with minimal supervision and adapt to changing environments
• Understanding of insurance concepts, policy language, and group claims processes
• Proficiency in Microsoft applications and reliable internet access for remote work
• Commitment to promoting a culture of diversity and inclusion