Claims Operations Manager

Job Summary

A company is looking for a Claims Operations Manager focused on Payment Accuracy.

Key Responsibilities

• Conduct deep investigations into complex operational issues and identify root causes
• Translate individual errors into broader themes and systemic improvement opportunities
• Explore and implement AI-driven solutions to enhance investigation quality

Required Qualifications

• Experience in operations, consulting, analytics, or process improvement
• Demonstrated strength in root cause analysis and structured problem solving
• Proven ability to identify process gaps and drive operational improvements
• Strong analytical skills with comfort in working with data
• Ability to operate independently in ambiguous, fast-paced environments