Claims Operations Supervisor

Job Summary

Providing front-line management supervision for the claims operations team, the full-time Claims Operations Supervisor will ensure timely and accurate claims processing, establish procedural guidelines, and conduct quality assurance checks while working remotely.

Key responsibilities

• Supervises a team of 0-25 employees, including setting expectations, training, and performance management
• Collaborates with Data Services, Client Services, and Claims Services to advise on project requirements and best practices
• Conducts risk analysis and monitors quality assurance standards to enhance operational success

Required qualifications

• Associate's Degree or comparable work experience
• 3+ years in claims analysis work
• 2+ years in a lead or supervisory role
• Proficiency with Microsoft Office Suite
• Solid analytical and risk-assessment skills