Claims Processor

Job Summary

A company is looking for a Claims Processor to support policy and claims processing in a collaborative environment.

Key Responsibilities

• Process policy transactions including new binds, renewals, cancellations, and agent copy requests within required turnaround times
• Maintain production and quality standards, ensuring accuracy and compliance with service level agreements
• Communicate effectively with brokers, agencies, customers, and internal teams to clarify inquiries and confirm policy details

Qualifications

• Previous experience in a call center or strong customer service environment
• Administrative background supporting external clients; comfortable handling phone interactions
• Proficiency in Microsoft Excel and Microsoft Office applications
• Bachelor's degree preferred, or equivalent professional experience