Claims Quality Assurance Specialist

Job Summary

A company is looking for a Claims Quality Assurance professional.

Key Responsibilities

• Audit compliance with claim handling standards and evaluate claim handling quality
• Lead quality assurance projects and develop training programs for claims operations
• Monitor claim financials and report on operational performance and compliance

Required Qualifications

• Bachelor's Degree in Business Administration or related field, or 5+ years of relevant experience
• Significant industry experience with a thorough understanding of claims management
• Experience as a Certified Trainer and/or in Quality Assurance is a plus
• Strong proficiency with Microsoft Office applications
• Ability to work independently and in a team environment