Claims Queries Officer

Job Summary

A company is looking for a Claims Queries Officer.

Key Responsibilities

• Handle incoming queries from healthcare providers through various communication channels
• Provide accurate information and escalate complex queries as needed
• Maintain records of queries and contribute to process improvements based on analysis

Required Qualifications

• Bachelor's degree in a medical field, paramedical, finance, business administration, insurance, or a related field preferred
• 2 years of experience in a customer-focused environment, ideally in clinical or insurance roles
• Experience in claims processing
• Legally permitted to work in the country of operations
• Hybrid working option available as per business requirements