Claims Representative

Job Summary

A company is looking for a Claims Representative to manage customer claims and ensure satisfaction during the claims process.

Key Responsibilities

• Investigate, evaluate, and negotiate damage claims for equitable settlements
• Interpret policy contracts and document all key claims activities accurately
• Guide customers through the claims resolution process and recommend improvements to current practices

Required Qualifications

• 2-5 years of auto claims experience
• Experience in California is a plus
• Demonstrated ability to manage relationships with internal and external customers
• Self-managed, highly motivated, and confident
• Able to work well under deadlines in a fast-paced environment