Claims Resolution Manager

Job Summary

A company is looking for a Senior Resolution Manager to manage claims and provide exceptional customer service.

Key Responsibilities

• Execute decision-making to analyze claims exposure and resolve claims effectively
• Interact with various parties involved in the claim process to ensure effective communication
• Document and communicate claim activity in a timely and efficient manner

Required Qualifications

• High School Diploma
• Minimum of 5 years related claims experience
• Active Adjusters' licenses in TX, FL, NY, HI, RI, and reciprocals (must be willing to obtain all licenses within specified timeframe)
• Knowledge of accepted industry standards and practices
• Computer experience with related claims and business software