Claims Salvage Processor

Job Summary

Working fully remote, the Claims Salvage Processor will perform moderately complex claim-related activities for non-technical claims, ensuring compassionate service and timely resolution while managing multiple claim files.

Key responsibilities

• Investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage
• Communicate effectively with customers through various channels to facilitate a fast, fair, and easy claims process
• Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers

Required qualifications

• Experience in claims processing or customer service roles
• Ability to interpret insurance policies and assess damages
• Proficiency in using communication tools such as phone, email, and video chat
• Strong negotiation skills to settle claims effectively
• Commitment to delivering empathetic and customer-focused service