Claims Salvage Processor

Job Summary

Working fully remote, the Claims Salvage Processor will manage moderately complex claim-related activities for non-technical claims, ensuring compassionate service while handling multiple claim files in accordance with established quality and timeliness standards.

Key responsibilities

• Investigate casualty claims through detailed reviews of damage and policy interpretation
• Communicate effectively with customers via phone, email, and video chat to facilitate a smooth claims process
• Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers

Required qualifications

• Experience in claims processing or customer service roles
• Strong understanding of insurance policies and claims procedures
• Ability to work independently and manage multiple claims simultaneously
• Proficiency in using communication tools for customer interactions
• Demonstrated negotiation skills in a professional setting