Claims Specialist

Job Summary

A company is looking for a Claims Specialist.

Key Responsibilities

• Process standard claims accurately and within SLA
• Maintain detailed claim documentation, photos, and communication logs
• Provide high-quality customer service to contract holders and repair facilities

Required Qualifications

• Minimum 1-2 years of experience in customer service and/or claims processing, preferably within a call center environment
• High School Diploma required; Associate or bachelor's degree preferred
• Proficiency in using Salesforce and Microsoft Office Suite
• Ability to efficiently navigate multiple computer systems while assisting customers
• Must have access to a computer with a built-in operating system and at least one external monitor