Claims Specialist II

Job Summary

A company is looking for a Claims Specialist II.

Key Responsibilities:

• Manage customer interactions and guide them through the claims process, addressing inquiries and concerns
• Investigate claims by gathering evidence and assessing liability through various communication methods
• Analyze and settle moderate bodily injury claims, coordinating with legal counsel and other departments

Qualifications:

• High school diploma or equivalent; Bachelor's degree preferred
• 6 months' customer service experience in a high-volume environment or equivalent combination of education and experience
• 6-12 months' claims adjusting experience preferred
• Prior experience working in a remote environment is a plus