Claims Specialist II

Job Summary

A company is looking for a Claims Specialist II.

Key Responsibilities:

• Manage customer interactions and the claims process, ensuring satisfaction and retention
• Investigate claims by gathering evidence and assessing liability through various communication methods
• Analyze and manage moderate bodily injury claims, collaborating with legal counsel as needed

Qualifications:

• High school diploma or equivalent; Bachelor's degree preferred
• 6 months of customer service experience in a high-volume environment or equivalent education and experience
• 6-12 months of claims adjusting experience preferred
• Prior experience working in a remote environment is a plus