Claims Specialist II

Job Summary

A company is looking for a Claims Specialist II to manage customer claims and provide support throughout the claims process.

Key Responsibilities

• Manage customer interactions and the claims process, ensuring satisfaction and retention
• Investigate claims by gathering evidence and assessing liability
• Analyze and negotiate moderate bodily injury claims with legal counsel

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred
• 6 months' customer service experience in a high-volume environment or equivalent education/experience
• 6-12 months' claims adjusting experience preferred
• Prior experience in a remote work environment is a plus