Claims Specialist II

Job Summary

A company is looking for a Claims Specialist II.

Key Responsibilities

• Manage customer interactions and the claims process, including explaining coverage and addressing inquiries
• Investigate claims by gathering evidence and assessing liability through various communication methods
• Analyze and manage moderate bodily injury claims, collaborating with legal counsel and other departments

Required Qualifications

• High school diploma or equivalent; Bachelor's degree preferred
• 6 months of customer service experience in a high-volume environment or equivalent education/experience
• 6-12 months of claims adjusting experience preferred
• Prior experience in a remote work environment is a plus