Claims Specialist Level 1

Job Summary

Claims Specialist Level 1 is a full-time position responsible for accurately processing new claims requests and providing exceptional customer service in a fast-paced call center environment.

Key Responsibilities

• Process standard claims accurately and within service level agreements (SLA)
• Maintain detailed claim documentation and provide high-quality customer service
• Collaborate with team members and other departments to resolve customer issues

Required Qualifications

• 1-2 years of experience in customer service and/or claims processing, preferably in a call center
• High School Diploma required; Associate or Bachelor's degree preferred
• Proficiency in Salesforce and Microsoft Office Suite
• Ability to navigate multiple computer systems efficiently
• Strong commitment to providing exceptional customer experiences