Claims Supervisor

Job Summary

Coordinating daily activities of a claims team, the full-time Claims Supervisor will provide technical guidance, monitor workloads, and ensure compliance with regulatory standards while working remotely.

Key responsibilities

• Directs the claims team to deliver services that meet customer expectations and comply with standards
• Provides ongoing training and coaching to team members, ensuring they understand corporate policies and procedures
• Performs quality reviews on claims to ensure compliance with audit and quality standards

Required qualifications

• Bachelor's degree in a related discipline or equivalent combination of education and experience
• Five years of claims handling experience
• Intermediate knowledge of MS Office Suite (Excel, Word, PowerPoint)
• Strong aptitude for understanding technical solutions and tools
• Excellent interpersonal skills for communicating complex topics effectively