Claims Supervisor

Job Summary

Managing a team of Claim Analysts, the full-time remote Claims Supervisor will oversee daily operations to ensure quality and production goals are met while facilitating staff development and client retention.

Key responsibilities

• Supervise and manage the performance of Claim Analysts to meet client and corporate commitments
• Address complex claim inquiries and collaborate with the department manager to achieve departmental goals
• Implement new client processes and support the retention of existing clients

Required qualifications

• High School Diploma or GED equivalent
• 3 - 5 years of claim processing experience
• Proven leadership and organizational skills
• Ability to effectively interact with various stakeholders, including clients and team members
• Familiarity with MS Excel and Word, and the ability to learn new systems