Claims Support Specialist

Job Summary

A company is looking for a Claims Support Specialist responsible for providing customer service and support to the Claims department.

Key Responsibilities

• Monitor phone calls and gather information related to new claims
• Field inquiries about existing claims and provide updates on their status
• Document customer interactions and assist with minor claims resolution

Required Qualifications and Education

• Proven experience in a customer service role, preferably in the insurance industry
• Must be customer-focused and action-oriented
• Ability to navigate multiple claims management systems
• Interest or knowledge of classic or collector vehicles is a plus
• Must be bondable and capable of obtaining necessary state licenses